Nashville Towing Service

R1 Towing Service FAQ: Everything You Need to Know Before Calling for Nashville's #1 Tow Company

The following are some questions that may come to your mind regarding choosing a tow company here in Middle Tennessee. We hope you contemplate these questions. Your decision on who you call can determine a bad, good, or exceptional experience.

What information will you learn about towing companies in this FAQ?

You'll have all the information to confidently call R1 towing assistance and ensure a stress-free experience. So, let's roll!

Why would you search for a towing service near me? (because that's the easiest way to find a tow truck quickly)

Is there ever a good time to search for a towing service? So why use the tow truck near me in Nashville search option? Duh..because your time is valuable, and you don't want to wait hours for a truck to be dispatched to your location.  

Car breakdown on Nashville Interstate

Car breakdowns can happen at any time on Nashville's busiest highways & overpasses...we see it every day. Everything from engine failures, flat tires, dead batteries (usually just corroded battery posts), and more. Our tow trucks at R1 can help transport your vehicle to a local mechanic or garage for repairs. We also do long-distance tows. Just let us know your destination.

Accidents

Accidents are not the most enjoyable aspect of our business. However, we will be there for you in these traumatic situations. Davidson County, Tennesse, averages around 27,500 reported accidents a year. Your odds of being one of these statistics are fairly high.  

Unauthorized Parking Enforcement

If you've parked illegally and your car has been towed, you must call a towing service to claim your vehicle from the impound lot. R1 has an impound lot in Nashville. For businesses, parking lots, and parking garages, give us a call for fast, easy vehicle removal.

Moving vehicles To A New Town, City, or State?

Maybe your moving to a new city or state? We can help get your car, truck, motorcycle or shed to your new location. Just give us a heads-up by calling to schedule. 

Other situations that warrant a tow service

There may be other situations where you need a towing service, such as when your car is stuck in a yard or ditch due to road conditions or when you need a winch out but not necessarily towed to another location. 

What Types of services does R1 Towing Offer?

There is a multitude of situations in which you might need towing services, and the type of service you need will depend on your unique situation. However, here is a generalization of the most common types of towing services:

Flatbed towing

Flatbed towing, a rollback service, is when a flatbed tow truck hauls your vehicle. Large & commercial vehicles typically receive this type of tow truck. Owners of specialty cars also request flat bed towing service because they don't want their vehicle moved with a wheel lift method. 

We also do fleet vehicle towing for car dealerships & auto auctions

Wheel-lift towing trucks

Wheel-lift towing employs is a truck that elevates your vehicle's front end or rear end off the ground and transports it with the two remaining wheels mobile. This method is often used frequently for normal sized, and mid-sized vehicles.

Heavy-duty towing

Heavy-duty towing is when a larger tow truck is used to transport heavy vehicles such as Semi-tractor trailers, school buses, or camper RVs.

Motorcycle towing

Motorcycle towing is when a specialized tow truck is used to transport motorcycles. These trucks have special equipment to balance your Harley or crotch rocket. 

How do you choose a reliable towing service in Nashville?

There is a multitude of tow truck companies in Nashville. Therefore, selecting a reputable and reliable company is essential when you call a towing service in this city. Below are some guidelines that should help you find a trustworthy towing service here in Music City:

Check for licensing and insurance.

Tow company licensing & insurance a big one. You got to verify the towing company you call is licensed and insured. This will help protect you in case of any damage to your vehicle during the towing process.

Check the BBB for Nashville's Tow Service Operators A+ Ratings.

Seek out a towing company with years of experience here in Nashville. Experienced companies are more likely to have the resume, personnel & equipment to take care of your towing needs. Our BBB Rating is A+

Read reviews

Internet reviews will tell you a lot about the character of a tow company service. Click the link above to check out R1 Towing reviews on Google.

Compare prices & cost for a tow truck to your location.

Getting quotes from different towing companies and comparing their prices can seem like a time saver; however, remember that the cheapest option typically never turns out to be the best option. You get what you pay for. 

Towing fees and charges

Towing fees can vary depending on several factors, such as the distance towed, the type of vehicle, and the time of day. Below are some different fees depending on the situation.

Hook-up fee

All companies include the hook-up fee. While not mentioned when you call. This charge is calculated by the average time it takes to attach your vehicle to the tow truck. 

Mileage fee

This towing fee is pretty obvious. Are you being towed a few blocks or several miles across town? Most companies have a standard minimum fee that encompasses 10 miles or less. Long-distance towing cost falls into a different category and depends on several factors. 

Impound Lot or Basic Storage fees.

Impound lots in Nashville charge a daily fee to keep your vehicle. If your car is impounded from a parking lot or garage, typically, there will be a sign displaying the tow company the business has contracted to remove the unauthorized vehicle. 

Additional services fee

Every tow call is unique. If the accident is severe, it may require more than one tow truck to safely remove the car. As a result, extra fees may be incurred.

What to expect during a towing service

When you call Harmon at R1 Towing, he will ask you a few standard questions to quickly get a driver dispatched and heading in your direction. 

The service call questions are:

What kind of car is it? 

What is the cause of your vehicle breakdown?

What is your location? 

Where do you want the vehicle towed to? 

After these standard questions are answered, a tow truck driver will be dispatched asap to your location. 

Your & Your Passenger's Safety Is the #1 Priority. Period.

Nashville Interstates are hazardous if you park along the side of the road. Take this seriously. Make sure you & your passengers are not in harm's way by oncoming cars, trucks & semi-tractors, and big rigs. 

Get Your Important Items

Before the tow truck hooks up to your vehicle, ensure you get all your important items like cash, wallet, purse, cell phone, etc. Depending on the situation, you may be able to get access to the car for a couple of hours to several days.

Ask the driver questions.

Don't let the towing driver leave without answering any questions or concerns you have. But, first, you must know where and when to pick up your vehicle.

Towing safety tips

Towing can be dangerous if not done correctly. Keep the following safety reminders at the forefront of your mind.

Stay out of the way.

When the tow truck is loading or unloading your vehicle, stay out of the way and let the driver do their job.

What kind of tow trucks does R1 Towing Use?

We utilize a wide range of trucks. The truck we dispatch out depends on the vehicle's size, make & model, and the reason for the tow. 

Flatbed tow trucks

Our flatbed tow trucks are used primarily for larger vehicles like Ford F-150s, Chevy Silverados & cars that have all-wheel drive systems. 

Integrated tow trucks

This type of truck is usually a dual axle with a boom and wheel lift built into one piece. At R1, we use this truck for extremely heavy-duty situations involving very large vehicles.

Hook and chain tow trucks

We use our Hook and chain tow trucks here in Nashville to do a lot of junk car removals. Simply put, we hook up to the front or the rear of the car, leaving one set of wheels on the ground as it's being towed. This is one of the fastest methods of transporting a vehicle. 

Wheel-lift tow trucks

Wheel-lift tow trucks are not much different than Hook and chain trucks. Both only leave one set of wheels on the pavement while being towed.

 

Conclusion...aka, Let's wrap it up.

To sum it all up, R1 Towing can be your guardian angel on standby! Listen...cars break down. We get it. 

We position our trucks around the entire Nashville Metro Area, so we are never far from you in an emergency. Our 5-star reviews speak for themselves. When you call our tow service, the primary concern on our end is your safety and getting your car road ready as quickly as possible. 

We hope the above guide and FAQs will help you choose a legitimate wrecker service in Nashville. In addition, we would like you to allow us to serve you should the situation arise.